Manga Shopping Group (hereinafter referred to as "the Company") is committed to protecting the personal data of users and partners. We pledge to comply with all applicable privacy and data protection regulations and take necessary measures to ensure the security of personal data. The Company recognizes the importance of personal data protection to business operations and continually improves related measures.

The Company may collect the following personal data:

We collect personal data through the following methods:

The Company will use the collected personal data for:

The Company does not sell personal data. We may share personal data in the following situations:

The Company implements appropriate technical and organizational measures to protect personal data, including but not limited to:

We retain personal data only for as long as necessary to achieve the purposes of collection or comply with legal requirements. Data beyond the necessary retention period will be securely deleted or anonymized.

The Company may transfer and store data in other countries. In such cases, we will ensure appropriate protective measures are taken and comply with relevant data protection regulations.

Under applicable data protection laws, users have the right to:

The Company uses cookies and similar technologies to improve user experience, analyze website usage, and provide personalized services. We use the following types of cookies:

Our services are not directed at children under the age of 13. We do not intentionally collect personal data from children. If we become aware of inadvertently collecting children’s data, we will delete it immediately.

Our website may contain links to third-party websites. This privacy policy does not apply to these websites. We encourage users to review the privacy policies of these sites.

The Company may update this privacy policy from time to time to reflect legal, technical, or business developments. Significant changes will be communicated to users via the website or email. We recommend that users periodically review this policy for the latest information.

For any questions, concerns, or requests, please contact:.

Members must agree to these terms and conditions and be approved by the Company for membership.

Members may not transfer or lend their membership credentials. When registering as a member of this site, users must provide their personal information in the format specified by the Company.

Users are considered to have the responsibility and obligation to accurately input all information without false reporting or omissions. Each member may only have one account with the Company; multiple accounts per member are prohibited. If it is determined that a member holds multiple accounts, the Company reserves the right to suspend service and deactivate the accounts without being held responsible for any losses incurred by the member as a result of this action.

The Company may modify these terms at any time, and the changed terms shall be the applicable standards.

Those wishing to apply for membership should do so online by themselves. Minors require the consent of a guardian. If it is discovered that an applicant does not meet the membership criteria, the Company reserves the right to refuse or cancel membership at any time.

1. After registering and becoming a member, the member shall be responsible for managing the member ID and password granted by the Company.

2. Members are prohibited from giving their member ID and password to third parties for use, or lending, transferring, selling, or pledging them to third parties.

3. Any damages resulting from improper management, misuse, or unauthorized use by third parties of the member ID and password shall be the responsibility of the member. The Company shall not be held liable for any such damages. Furthermore, any use of the Service through the member ID and password shall be deemed as actions taken by the member themselves, and the member shall bear all related responsibilities for such use.

4. If a member's ID or password becomes known to a third party, or if there is suspicion of unauthorized use by a third party, the member must immediately report this to the Company. If the Company suffers any losses due to improper use of the member ID and password, the member shall compensate the Company for such losses.

5. Members are obligated to change their passwords regularly. The Company shall not be held responsible for any losses incurred due to failure to fulfill this obligation.

The Company may, without prior notice, suspend services to a member or terminate their membership if any of the following situations are confirmed to have occurred. The Company shall not be held responsible for any losses incurred by the affected member as a result of these measures:

1. When usage fees stipulated by the Company are not paid by the specified date.

2. When the member themselves or a third party improperly uses ID information or similar credentials.

3. When a refund is requested or a chargeback is initiated through a payment intermediary company or credit card company.

4. When the website's services are used for illegal activities.

5. When the terms of service of this website are violated.

6. When Japanese laws and regulations are violated.

Service Provided: Upon member request, we offer a proxy purchasing service for goods or services (hereinafter referred to as "items") from designated online shopping websites, online auction sites, etc. (hereinafter referred to as "sellers") within Japan and the United States, and deliver these items to the address registered by the member.

The Company is not responsible for any losses or liabilities arising from issues beyond our control, such as discrepancies between received items and expectations (including counterfeits, mistaken purchases, wrong deliveries), or malfunctions of mechanical items that are not related to the transaction or packaging.
The order processing department operates from Monday to Friday, 10:00 AM to 6:00 PM Japan time. Members can make purchases outside these hours.

The receiving and shipping center operates as follows:
Monday to Friday, 10:00 AM to 6:00 PM Japan time.

Members can submit proxy purchase orders or participate in proxy bidding outside of order processing center hours, but customer service is only available from 10:00 AM to 6:00 PM Japan time (excluding Saturdays, Sundays, and public holidays). Issues requiring customer service intervention will only be addressed during business hours.

The Company is only responsible for the purchase and delivery of items. We are not liable for any costs or losses related to the content, quality of items, or customs procedures and duties.
In addition to service fees, members are obligated to pay any customs duties required by their country or region if customs clearance is necessary. The Company does not participate in or assist with customs clearance or declaration procedures. It is assumed that members have confirmed relevant procedures in advance and will complete import/export procedures independently according to regulations.

The Company is not responsible for any losses resulting from members' negligence regarding customs clearance or declaration, nor do we accept requests for returns or refunds due to such issues. If customs or declaration problems jeopardize the Company's position or cause losses, the member is responsible for resulting issues and compensation. Furthermore, if customs procedures or duties are required after item purchase, it is assumed that members will handle these procedures with local relevant authorities independently.

1. Cash, checks, bills, stocks, or other securities.

2. Credit cards, bank cards, and other card types.

3. Bank passbooks or ATM cards from financial institutions.

4. Live animals and plants, or animal specimens.

5. Human bodies, body parts, remains, bones, or memorial tablets.

6. Beverages, food, or other perishable items.

7. Stimulants, cannabis, narcotics, psychotropic substances, and other prohibited drugs.

8. Firearms, swords, weapons, munitions, gunpowder, explosives, poisons, or caustic chemicals.

9. Lithium-based electronic products.

10. Pharmaceutical products and medical devices.

11. Items obtained through illegitimate methods or means.

12. Items prohibited or restricted for shipping, export, or import by national, state, or local government laws and regulations of countries involved in the shipping process.

13. Any other items not approved under the terms and conditions of shipping carriers.

Bank transfer stored value method and future credit card payment method (not currently available).

All items ordered by members must be received by the Company's receiving and shipping center. The international shipping methods provided by our outsourced logistics companies for this service are as follows:
Shipping from Japan:

1. 【Purchasing service】
Except for the seller's requirements or if the goods are damaged, members will not be allowed to cancel the purchased goods.

2. 【Regarding returns, exchanges, complaints】 (including damaged products, defective products, and insufficient products)
Applications for returns, exchanges, complaints, etc. of the products will only be accepted if the customer service center is contacted within 7 days after the products arrive at the delivery address.

3.【Imitation】
Any doubts about the authenticity of the product will be dealt with in the same manner as the details of [Returns, Exchanges, Complaints, etc.]
Even if a member doubts the authenticity of a product, the company is not obligated to assist the member in identifying the authenticity of the product and collecting information; and according to these rules, the company will not bear any losses or liabilities arising from the imitation of the product.

These Terms of Service and all individual provisions on this website are interpreted and customized in accordance with the laws of Japan and are not affected by the laws of other countries.

If these Terms of Service and individual clauses involve litigation, the Tokyo District Court or Tokyo Summary Court shall be the exclusive jurisdiction of first instance.